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Clinicians’ Voice: Fundamental Considerations for XAI in Healthcare
Proceedings of the 10th Machine Learning for Healthcare Conference, PMLR 298, 2025.
Abstract
Explainable AI (XAI) holds the promise of advancing the implementation and adoption of AI-based tools in practice, especially in high-stakes environments like healthcare. However, most of the current research lacks input from end users, and therefore their practical value is limited. To address this, we conducted semi-structured interviews with clinicians to discuss their thoughts, hopes, and concerns. Clinicians from our sample generally think positively about developing AI-based tools for clinical practice, but they have concerns about how these will fit into their workflow and how it will impact clinician-patient relations. We further identify training of clinicians on AI as a crucial factor for the success of AI in healthcare and highlight aspects clinicians are looking for in (X)AI-based tools. In contrast to other studies, we take on a holistic and exploratory perspective to identify general requirements for (X)AI products for healthcare before moving on to testing specific tools.